Frequently Asked Questions

How can I contact growth-flex.com? included
You may email us at sales@growth-flex.com where a member of staff will be more than willing to promptly respond to your query.  Alternatively, on our contact page we have included a form to send us a question directly without having to open your email client. This can often be a quicker method of contact. 

You may also contact us in the unlikely event of a parcel not being delivered. If you requested online order tracking from us, please contact us for the parcel tracking link if you did not receive it in your email. 


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Growth-FlexV® Pro System payment options? included
We accept all major Credit Cards including American Express.
1 – For secured online Credit Card Purchase - Please Click here
2 – Western Union Money Transfer
3 – MoneyGram  
3 – Mailing Money Order


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How to order by Western Union? included
Now you can pay for your order in CASH at any Western Union® Agent location.

Western Union® Quick Pay (International)

Calculate the total of your order in US Dollars. Please be sure to include appropriate shipping and handling charges for your order. If in question, please contact us.

Shipping Estimations & Costs

DHL EXPRESS MAIL CAN/USA
(TRACKING)) ($ 14.99 USD)
 
GLOBAL MAIL INTERNATIONAL 
(NO TRACKING)  ($ 14.99 USD)
 
DHL EXPRESS MAIL INTERNATIONAL 
(TRACKING) ($ 44.99 USD) 

Go to your local Western Union® office and make a payment using Quick Pay (see procedures below). Email your order to us.

Once your  Western Union® Quick Pay has been made.  Please email us your transfer number  MTCN, Shipping Address, phone and email. We will update your order and create an account for you for this order and future orders.  

An Order Confirmation email will be sent to you, followed by a Ship Confirmation email once your order has shipped, if an email address has been included with your order information.

Please send your order information to our: →  Support Team.


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How to order by money order? included
Please state the postage method you require and include this in the cheque total. We will dispatch your order once the cheque has cleared. Please be sure to include your money order payment in (USD Currency) payable to:

SinoTech Int Corp
1365 Ave Beaumont C.P 65528
Montreal, (Quebec) H3P 3H8
CANADA


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What are the shipping methods? included
All packages are shipped discreetly in plain packaging, carefully packed to ensure your items arrive in perfect condition. We Provide Fast Reliable Shipping To All Countries: DHL Express and Global Mail.

 Most orders arrive within 5-14 days. Please be patient whilst the item travels overseas, as sometimes the package may take a few days to clear through customs. A card may be left at your address, as you may need to sign for the item or collect it from your local postal office.

Customer discretion is our priority. All our packages are dispatched in plain packaging for your piece of mind - we respect customer privacy. Your order will be discreetly packaged with no references to posture or height on the package contents. 

 

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Returns & Refunds? included
If for any reason your are not fully satisfied with your Growth-FlexV® Pro System package, please return us all original manufacturer's bottles with the remaining materials, manuals and other documentation as originally shipped within 90 days for a full refund minus shipping and handling fees from the purchase date. Before returning your item, please contact us, so we can provide you with an (RMA) number. 
 
 For more information please read our: → terms & conditions 

Mail Your Return To:
SinoTech Int Corp
1365 Ave Beaumont C.P 65528
Montreal, (Quebec) H3P 3H8
CANADA


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What currencies do you support? included
All orders will be charged in US Dollars at the checkout. Please note that orders made in foreign currency may be subject to a conversion fee by your bank.

Verify your exchange rate online:  → Universal currency converter


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I want to cancel my order. included
If you wish to cancel your order after it has been placed, please E-mail us requesting it to be cancelled. If your order has already been dispatched, you will not be able to cancel your order; however, you may return the unopened item(s) for a refund.


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Privacy Policy included

We respect and are committed to protecting your privacy.  That is why we have adopted this Privacy Policy. We prioritise discretion and privacy. We will require a delivery address/billing address, payment information and email address (to receive email confirmations) in order to process orders.
 
We use the information you provide to reply to questions & queries and also to communicate with you when necessary. Under no circumstances will any of your personal information be shared with any third party organizations except for delivery purposes.
For more information please read our: → Consumer Privacy Statement.



 We look forward to dispatching your order!


 
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